The engagement trap: why social platforms can't self-correct
Social media platforms are locked in a structural feedback loop that makes meaningful reform nearly impossible without external forcing functions.
2 min read
local vs global optimization
3 notes
August 2024
Anatomy of a cancellation flow: how friction becomes revenue
Breaking down the 7-step cancellation flow that turns user intent into retained subscriptions.
June 2024
Watched someone use a Vision Pro at a coffee shop today. Everyone around them was visibly uncomfortable — not because of the technology, but because eye contact, the most basic human protocol, was broken.
This is a systems problem. The device optimizes for individual experience while degrading the shared environment. Until spatial computing solves for social bandwidth, not just visual bandwidth, it stays in the home office.